Desktop has been disconnected while performing UI actions when sending hotkey

Help
1

Dears

Background is:
the robot is installed in a VM and local computer connects to it with remote desktop.
because the robot is scheduled to run after work, so the remote desktop connection is closed, but the VM is still running on the console.

remote
remote1055×690 54.3 KB

Issue is:
the error “Desktop has been disconnected while performing UI actions” keep happening every time when robot is sending a hotkey(hotkey is required).

log
log1897×946 130 KB

I have tired use the activity “Launch Workflow Interactive” to invoke the related workflow file:

involk
involk1493×562 41 KB

meantime I tired to use the send hotkey activity with both the send WindowMessage property checked or unchecked .
hotkey

and I pretty sure the robot is running on the VM because I will check the console before leave.

robot
robot602×654 44.6 KB

any suggestion on this issue? it is really killing me:cold_sweat: …

2

I have the same issue but only sometimes.

If our robot executes on the server 2/100 fails because desktop is disconnected.
So it is not always happening.
Btw. we are using the REFramework.