Desktop has been disconnected even when there

Dear forumers, i have been stuck with the following problem forever and there has been no fix, can anyone help me? Thank you…

“message”: “Click ‘link Open’: Desktop has been disconnected while performing UI actions.”,
“level”: “Error”,
“logType”: “Default”,
“timeStamp”: “11:15:33”,
“processVersion”: “”,
“jobId”: “6604aace-b1ad-495b-a365-45c5194f3635”,
“robotName”: “”,
“machineId”: 0,
“fileName”: “Report”

I have also tried invoking workflow file, but this is the error i get:



Hope this could help you buddy

Cheers @Jay_Cheng

Thank you Palani. My apologies, i have forgotten to mention that I do not have remote desktop session active.


oh may be because of that
We need to make sure taht RDP is active while performing action in it
Cheers @Jay_Cheng

Sorry, i mean i don’t need to run any remote desktop for my workflow actually. It is just a normal flowchart, and i realized that it only occurs in action where it involves interaction like sending hotkey, type into etc.

were you trying to open any application with Click activity
Cheers @Jay_Cheng

Hi Palani, right! Click, i think it is. Is this a common issue? And is there any solution to this issue?

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we can use open application activity or start process activity


Cheers @Jay_Cheng

Thank you Palani, i shall give them a try. Will update again here if it solves the issue.


1 Like

Cheers @Jay_Cheng

Hi Palani,

Unfortunately, the error persists…attached with my xaml for troubleshooting.

Main.xaml (5.2 KB)