Designer Role Addition Issue In UiPath Insights

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Unable to edit Insights roles of an user or delete Insights user?

Environments

  • Insights version 21.10.1
  • IIS version 10.0.17763.1

Error:

Http 405 error observed in the .HAR file.

Root Cause: This issue is caused by incorrect IIS Configuration. A module in IIS called WebDAV, that overrides PUT request handling on the server with HTTP 405 ERROR.

Resolution: Perform the below steps

  1. Open IIS, click on Insights site on left hand side, and look for WebDAV module
  2. Open WebDav Authoring Rules and then select Disable WebDAV option present on the right bar
  3. Select Modules, find the WebDAV Module and remove it
  4. Select HandlerMapping, find the WebDAVHandler and remove it.