Delete items from queue works in Dev not in Prod

My process currently pulls all queue items and then deletes them. Purpose is ensure that duplicate items are not entered in the queue and attempted twice. While testing the process in Dev, the process works flawlessly. Deletes anything in New status without issue. However, once we migrated to production, it doesn’t work. I have already checked the Robot roles in both orchestrators and they match, so it is not a permissions issue.

Any thoughts as to what it could be? It is loading the queue, so it not a queue naming issue.


Hi Potchak,

Could you please share the error message which you are getting while deleting the items.

Pawan Pant

No error, just doesn’t delete the items from the queue. I even tried a try catch around it to catch any exception, and nothing.