Looking for a way to delete assigned actions if not actioned within the due date. I could find an API to delete an action for V2021 but could not find any reference to delete in V20.10. Would appreciate any help.
Hi
Delete actions will be possible in 21.4 on-prem
Pls have a look in this
How to delete Tasks in 20.10 Action Center?
The ability to delete tasks in Action Center was not added until 21.4.
In order to delete a task in versions prior to 21.4, a query needs to be run directly on the DataBase. The tasks are stored in the dbo.tasks table and an item can be marked deleted by setting the 'isDeleted' field to True. One way to do this would be to assign all the Tasks to a known user ID and then to mark them deleted. The query would look something like:
Update dbo.Tasks Set…
Cheers @Hafeez_Niyaz1
Thanks for sharing but i ruled out that option since production Db access will not be granted to robot account.
Well we can delete from orchestrator as another option but even that one is available from 21.4
@Hafeez_Niyaz1