I’m from a big company from austria and i have a problem.
We have a Ticketing System in our IT department where we get problems from users and workorders, which must be checke daily.
There is a Ticket i have to check it daily, if it comes between 2 and 3 o clock am. I also have to check, if the status of the ticket is “Ok” or not.
i tried something but it doesnt works. maybesomeone can help me.