Hi everyone,I’m experiencing an issue with our CRM system and I’m hoping someone here might have encountered a similar problem or has a solution.When I enter data and then press the “Save” button, some of the data gets deleted. However, if I perform the same action manually, the data does not get deleted.Has anyone else faced this issue? Any advice or troubleshooting tips would be greatly appreciated.Thank you!
That’s strange but what CRM you are talking about? Is it web application or desktop? What activity you are using to enter the data?
If using Type Into, try changing the input method to Hardware Events.
Thanks,
Ashok 
Hi there,
Some system will refresh after a certain peroid of inactivity,
Check how long does your bot delay in between actions, you may also find that a type into without saving or scrolling or clicking on a screen is considerd inactive by the system, unlike a human who will move their mouse to type into the next field but the bot jumps straight to the field.
I believe for you to find the perfect solution, you first need to determine the root cause otherwise you can have the bot randmly click on the blank in the screen just to keep the session active and see if that solves your issue.