Customer portal registration is broken

The registration page at does not work. On attempting to register, the following error is shown: WE’RE SORRY, SOMETHING WENT WRONG WHEN ATTEMPTING TO SIGN UP.

@loginerror → Can you please suggest anything to @Craig1?

Hi @Craig1

Could you please send me a private message @loginerror with the email you are trying to use on the portal? I’ll then contact our team to have a look.

I have mysteriously received a docusign onboarding form this morning. I’m guessing that’s also required and came because if this thread?

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Correct. The customer portal requires additional steps to be enabled.