Resolution when Custom values are not visible after editing an existing idea in Automation Hub.
After filling in the value for a custom field(created through a customized assessment) while editing an automation idea, the values are not saved.
However, performing an API call for querying this idea, it can be noticed that the custom value entered is populated as expected in the JSON response, even if in the Automation Profile interface is missing.
Attached can be seen an example for the custom field - "Monthly Working Hours" for which the value is not displayed in the Automation Profile of an idea.
Still, through Open API, querying the automation details, the value of this field is correctly populated.
In some cases, after customizing an assessment, a refresh might be needed in order for the ideas to reflect the new template.
- Navigate to an affected idea, edit it, scroll down to the "High Level Assessment" section and change the current High Level Assessment version to the Default one.
- Then, perform another update to move it back to the customized one. In this way, the value of the customized field should be successfully updated in the UI as well.