I raised this issue on 30 Dec 2025 regarding a UiPath certification voucher incorrectly marked as used. I was assured it would be reissued between Jan 15–20, 2026.
Since then, there has been no resolution. The last response was on 7 March 2026, after which there has been complete silence.
It has now been months beyond the committed timeline, with no voucher, no ETA, and no accountability. This is not just a delay—it reflects a complete breakdown in support, communication, and ownership.
Such handling of a straightforward request is unacceptable and severely impacts user trust and certification planning.
Requesting immediate intervention from senior UiPath leadership and a definitive resolution without further delay.