Could not start executor. The user name or password is incorrect. (Exception from HRESULT: 0x8007052E)


Could not start executor. i Have a failed Message.

Note : port 443 between the VM Orchestrator and VM Robot is open in both sessions


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Hello @Ala_Abouda,
Have you tried steps described in this topic?

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I did the same thing and still have the same problem

Is there a method to check the connection is good to orchestrator from the robot.

Kindly check with whether the domain name is right or not buddy


Were you able to Login Manually, then please check the domain name, user name and password along with the Machine Name

yes, I did the tests. but with Orchestrator does not work.

Sorry for the delayed reply. Has the issue been resolved?

yes, it’s good, I redid the installation of the robot and it’s good



I check domain and password solved this problem