Could not start executor. Rdp connection failed: Message: The connection transport layer failed., Last error: 131085 System.Exception: Could not start executor. Rdp connection failed: Message: The connection transport layer failed., Last error: 131085

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1

Hi, everytime we try to run a process from orchestrator (with trigger) i find job with faulted this error is shown: Could not start executor. Rdp connection failed: Message: The connection transport layer failed., Last error: 131085

Does someone know why is the solution please

Best regards

2

Hello @nora_ziani!

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3

Hi @nora_ziani, I ran into the same issue. Have u found any solution?

4
  1. Check RDP Configuration:
  • Ensure that the machine running the Robot has the correct RDP settings and can establish an RDP connection to the target machine without any issues. Verify the RDP settings, credentials, and network connectivity.
  1. Robot User Permissions:
  • Ensure that the user account running the Robot has the necessary permissions to access the target machine through RDP. The Robot user should have the appropriate privileges and access rights on both the local machine and the target server.
  1. RDP Connection Limit:
  • Check if there is a limit on the number of concurrent RDP connections to the target server. If the limit is reached, the Robot may not be able to establish a new RDP connection, resulting in the error.
  1. RDP Security Software:
  • Some security software or firewalls may interfere with RDP connections. Make sure that any security software on the machine allows RDP connections or temporarily disable the software to test if it’s causing the issue.
  1. UiPath Robot Settings:
  • Check the UiPath Robot settings in the system tray and ensure that the correct machine key and Orchestrator URL are configured. Additionally, make sure that the Robot is licensed and connected to the Orchestrator.
  1. Check Orchestrator Configuration:
  • Verify the machine configuration in UiPath Orchestrator. Ensure that the machine template is set correctly and that the Robot is allocated to the correct machine.
  1. Verify Machine Name:
  • Check the machine name in Orchestrator and ensure that it matches the actual machine name where the Robot is installed. Any discrepancies can cause connection issues.
  1. Check Robot Version Compatibility:
  • Make sure that the Robot version installed on the machine is compatible with the Orchestrator version.
  1. Restart Services:
  • Restart the UiPath Robot service and any related services to refresh the connection.
  1. Check Event Logs:
  • Examine the Event Viewer logs for any relevant error messages related to RDP or the UiPath Robot.

Try this!