Could not start executor. Logon failure: the user has not been granted the requested logon type at this computer. (Exception from HRESULT: 0x80070569)

Error while running job from Orchestrator(Unattended Mode) ie "Could not start executor. Logon failure: the user has not been granted the requested logon type at this computer. (Exception from HRESULT: 0x80070569)"

This error comes usually when the user which is used to run the robot doesn’t have below privileges on to the robot machine:

  • Check the following points and confirm if the user has these accesses:
    • “Access this computer from the network” policy (Typically granted to Users group)
    • “Allow log on through Remote Desktop Services” (Typically granted via RDP Users group)
    • "Allow Log on Locally" (This is needed for console sessions and RDP sessions because the robot connection originates locally)
If issue still persists then try the below troubleshooting steps:
  • Check If user is present in below polices or any other deny policy ,If yes,then remove the user from it:
    <ul><li><b>Deny</b>&nbsp;Access this computer from the network" policy (Typically granted to Users group)</li><li><b>Deny</b>&nbsp;Allow log on through Remote Desktop Services" (Typically granted via RDP Users group)</li></ul>
    </li></ul>