Could not start executor. A specified logon session does not exist. It may already have been terminated. (Exception from HRESULT: 0x80070520)

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1

Hi,

We are experiencing this issue with the orchestrator, “Could not start executor. A specified logon session does not exist. It may already have been terminated. (Exception from HRESULT: 0x80070520)”.

We tried to follow this issue with the UIpath support team and tried this: System.Runtime.InteropServices.COMException (0x80070520) A specified logon session does not exist 0x80070520 - Troubleshoot Steps. It didnt help us.

The issue is not consistent with occasional faults in production environment.

Can some one help us with this.

The previous reference number for the support ticket created is: ref:_00D36jTL7._5001QvMFad:ref

Thank you.

2

@saisrinivas

It’s better to contact Uipath support team only as it’s related orchestrator and they can help you better in this.