Could not retrieve transaction item. Exception message: resetpassword\n\n does not exist

[saran_prasath]

Could not retrieve transaction item. Exception message: resetpassword\n\n does not exist. Error code: 1002", please help me out contact no 9787566691 mail id mksaran07@gmail.com please message me to my number i unable to solve the issue

[postwick (Paul)]

Show us how you have the Get Transaction activity configured. Sounds like you have the queue name wrong, or you don’t have access to the queue, or you’re in the wrong folder.

[copy_writes (chethan)]

folder path defined in Get Transaction Item and config file did not had folder path so that was the key which was not present in the config file, so i removed the folder path and then it started working.

but it gave me an issue in Set Transaction Status activity so i did the same removed the folder path and the issue got resolved and the assigment is complete now.

Thankyou everyone for your kind contributions.

[saran_prasath]

I had tried can we connect now

[saran_prasath]

please check this

[saran_prasath]

Atlast this message i am getting

[jcb (Josh Brown)]

Check the Locals pane at the point of failure; sounds like it’s failing to retrieve one of the values, namely the queue name. Is this populated?

[saran_prasath]

can we connect

whatsapp no 9787566691
mail id mksaran07@gmail.com