Could not obtain access token. (invalid_grant)

Help Orchestrator
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1

Hi all,

Need some help here. I can’t access Studio (or Assistant) on my developer license.

In Orchestrator, I’m going to Tenant → Machines → Copy Client/Machine ID

Then in both UiPath Studio and UiPath Assistant, when I enter the Orchestrator URL and Machine key, I’m getting the error message:

Could not obtain access token. (invalid_grant)

Everything was working correctly yesterday, then Orchestrator Cloud went down in Europe and I saw the message. I figured it would go away when Orchestrator was restored, but I haven’t been able to reconnect Studio/Assistant back to the developer license since.

What can I try?

Thanks

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Can you delete all the machines and create new ones and then try connecting?

3

I created new machines and tried to authenticate with those, but the same message persists.

Is it necessary to delete the existing as well?

4

For anyone else that encounters this problem:

The solution was to open UiPath Assistant and try to connect. While it showed as unlicensed and produced the error message, there were buttons “Disconnect” or “Sign Out”.

Clicking Sign Out (specifically) from UiPath assistant seems resolve this. I tried to connect again with exactly the same credentials and the license was acquired immediately.

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What is this error
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