Connection Errors Between Test Manager And Jira

Cannot connect Test Manager to Jira with error: "Given configuration is invalid. Please check Server Url and API Key. javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target"

Or with error: “Connection to specified Jira-URL cannot be established.”

If the error states “Given configuration is invalid. Please check Server Url and API Key.”, proceed as per below:

If the error states "Connection to specified Jira-URL cannot be established", check the following:
  • That the Jira URL is accessible from the Test Manager server. If not, correct any networking settings that might prevent the access.
  • Make sure the Jira - Test Manager integration was done as recommended in Atlassian Jira documentation
  • Make sure that Jira allows for 3rd party tools integration
  • Check if the Test Manager server uses a self-signed certificate. If yes, it needs to be imported into the Jira server and the Jira server's certificate be imported into the Test Manager server.