Connected to Orchestrator. Unable to retrieve a license

[Krishna_Rai]

Hello Community,

I’m facing the issue for unable to retrieve a license from the cloud but somehow my assistant is connected from the cloud, And I found that I’m unable to see my all Attended, unattended, testing etc.

[Anil_G]

Hi @Krishna_Rai

Can you click on the tenant below and check the license once

cheers

[Krishna_Rai]

I have checked that but it’s showing me this

[Rahul_Unnikrishnan]

Hello @Krishna_Rai

Please check the below video for the licensing and configuration of Orchestrator and robots.

UiPath - How to connect UiPath to Orchestrator|Run Process,Jobs & Triggers|UiPath Licensing

Thanks

[Anil_G]

@Krishna_Rai

Open license allocation to tenants tab and try assigning the license there?

By any chance did you migrate from classic to modern folder structure?

Cheers