Connected to Orchestrator but Uipath assistant is unable to retrieve license

Open a cmd.exe console from Start and run this command and provide the screenshot:

sc query "UiRobotSvc" | find /i "failed" 2>&1>nul && echo.'Ui Robot service is not installed' || (sc query "UiRobotSvc"| find /i "running" 2>&1>nul && echo.Yes || echo.No)

Also, check this Testing licence robot status disconnected - #10 by marian.platonov