Connected but unable to retrieve the license

Help Robot
1

I have Labs access but getting this error when trying to publish
from Studio Desktop:

“NoUserSessionException: Could not find unattended robot for user key”

And after reconnecting: “Connected but identified configuration issues”

My tenant URL is: UiPath Orchestrator
Track: Track 1 — Maestro Case

Can you help configure the robot license in my tenant?

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2

Hi @pugalesan2004

The error indicates that your account is connected to Orchestrator, but no Robot/Studio license is assigned to your user, which is why Studio cannot find an unattended robot and publishing fails.

From the screenshots:

“No license detected for the user”
“Connected but unable to retrieve a license”
“Error 1322: Could not find unattended robot for user key”

Please verify the following in Orchestrator:

  1. Assign a Studio/Developer license to my user account.
  2. Ensure my user is added to the correct Modern Folder.
  3. Verify that a Robot account is created and mapped to my user.
  4. Confirm that the required permissions (View, Edit, Publish) are assigned.

Once the license is assigned, I will reconnect UiPath Assistant/Studio and test publishing again.

Reference:

Happy Automation.

3

@pugalesan2004

Go to admin → org-> licenses-> allocate license to user and assign developer license

Cheers

4

Hi @pugalesan2004,

You can follow this video to setup the licence.

Thanks