Community Editionの端末移動の失敗

Community Editionを端末を移行する際に、ディアクティベートをせずにアンインストールをしてしました。
その為、現在の端末はライセンスエラーが起きます。
ライセンスを現在の端末に変更することはできますか。
教えていただきたいです。

Hi @mochi-hiro02 !
So if I understand well, you had a computer that was under an Enterprise Edition. And you migrated it to Community Edition.

Was the license of Studio Enterprise a trial ?

  • If yes you were using an Enterprise trial, there should be no problem so if you have an error when opening Studio community it might be interesting to send us a screenshot of the error message.
  • if you were not using a trial version, then you need to contact the technical support here asking them to free the named user license and precising the name of the user session.

Let us know if I did not understand the query :grinning_face_with_smiling_eyes: