Click works in Dev but not Prod

Help Robot
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Hello,

My “click” activity will not work in Prod, but works just fine in Dev. It’s only one kind of click, too, where it waits for a popup to load and click the “delete” button. The bot has no issue clicking on all the steps leading up to where it needs to delete. Anyone have any ideas as to what might be the issue? So strange why it would work in Dev but not Prod. Here are all the settings I have enabled for this click activity. I am using Incognito Chrome.

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@Josh_James

Is it throwing error or is it moving without actually clicking?

Did you try with hardware events also?

Cheers

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Hi @Anil_G , thanks for the reply!

No error is thrown, and I have not tried Hardware events. The bot is acting like the activity isn’t even there, just continues on… Which gave me an idea a few minutes ago. I am in the process of updating the robot on one of the machines. I’m wondering if maybe the robot is too old to recognize the activity? My robot is currently on 22.10.7, and my package version is 23.4.5. It would be odd that any of those activities in the package would work… I’ll let you know if this works. Fingers crossed!

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@Josh_James

That might be one…also apart from that…are the dev and prod instances of application different or same?

If different try with hardware sometimes in test env similate might work but might not work on actial application

Cheers

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Robot update did not fix it. How would I know if apps are the same?

Going to try Hardware and let you know. Thanks

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Ok, so… that didn’t work either, but I’m an idiot and didn’t go through my logs thoroughly lol… It’s actually not my click activity, it’s something to do with the “check state” of the app. The logs are saying the address is already deleted, so it actually never makes it to the “click delete” part.

Any suggestions where I should change up the “check state”? My first thought is maybe “computer vision” isn’t working right. I’ve never had luck with that.

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I’m going to try re-indicating my target without using computer vision.

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Yup!! I had to re-indicate my target in the “check state”!

Thank you for the advice again @Anil_G !! Have a great weekend!

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@Josh_James

Glad you resolved

And if strict selectors are available then try to use them only

Cheers

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