Trying to get confirmation ID from popup via using Click Image.
Its failing because of missing DLL error.( API-MS-WIN-CRT-RUNTIME-L1-1-0.DLL)
Studio Version 19.9.0 Stable Release
System Configuration
Tried installing various different KB* updates as suggested in other threads but some are not compatible and some are installed but not solving the issue.
Pablito
(Pawel Wozniak)
October 1, 2019, 6:17am
2
Hi @kalpitmantri ,
Can you check which version of .Net do you have?
Hi @Pablito
version Microsoft .Net framework 4.6.1.
Pablito
(Pawel Wozniak)
October 1, 2019, 7:33am
4
Please try to download the latest .Net Framework and check if problem is still
@Pablito Installed .Net 4.8 but still same problem persist .
Pablito
(Pawel Wozniak)
October 1, 2019, 10:54am
6
Last thing what you can try is to uninstall Studio based on this topic:
Hi @RPAvarthini
Did you have any version of Studio installed before?
I would suggest you to:
Uninstall Studio
Clear these folders:%userprofile%\AppData\Local\UiPath
%userprofile%\.nuget\packages
Install Studio from the Community Installer
You can download the latest version from our platform.uipath.com :
[image]
Make sure no firewall/antivirus is blocking the software
Run Studio from Start menu and activate it.
(you can also run Robot from Start menu first and connect it to our Orchesta…
Then you can install newer version from platform.uipath.com .
@Pablito I tried doing that. Now I am not able to install UIPath Studio again.
It is failing with error : Faulted KERNELBASE.dll.
Its big blocker for me.
Also Tried with the latest setup exe file from UIPath Website.
Please help. I can’t do anything atm.
@Pablito It was something to do with .NET 4.8.0 so I had to uninstall .NET 4.8 in order to get UIPath setup worked.
Now current working configuration is :
UIPath : 19.9.0
.Net : 4.6.2
but still getting the error of missing DLL while using Click Image.
Pablito
(Pawel Wozniak)
October 2, 2019, 6:17am
9
Kernelbase.dll mostly means that you have problem with system. Please check official software requirements here:
There is information about possible incompatibility with Windows 7 in particular cases. Maybe this is the case here.