"Click Activity" - Request For Help

Hello Everyone,

I would like to ask for help on how I should configure my “Click” Activity to perform a click on a specific tab regardless of what the data has:

  • I have a Data table in which robot will get the Ticket number from said DataTable and it will use it to search in out ticketing tool.

-Once robot has done the search and the result shows up, I used the “click” Activity; opened up edit selector and entered the syntax below: (Hoping that no matter what the data in the row of ticket number, the robot will click open the search ticket)

But I then instead get this error
image

Any reply/answers will be deeply appreciated

Hi @mapaje

Is this ticket number that is shown in selector actually exists on web page?

To confirm, open ui explorer and explore the selector of this ticket number from web page. check what selector is being pulled for same. may be, some additional values are being pulled in aaname for that ticket number. check the attribute inner text also.

and then update that selector in your actual click activity with ticket number parameterized.

1 Like

In addition to this you could add a * before and/or after the ‘TicketNumber’ variable. Might be to risky depended on how the Ticket Number format is structured or if there could be more than one occurence with ‘B’-tag and the ticketnumber.

I would also go for a selector that would say something about it being a tab - as I read it now it just says it the ticketnumber written in Bold text. Then it would match.

I hope it helps.

1 Like

Hello @sonaliaggarwal47

This helped me a lot. I re-configure some selectors in the ui explorer and was able to make it work. Thank you for this

1 Like

Hello @MrBidstrup

thank you for the answer, I was already able to make it work with the help of @sonaliaggarwal47

2 Likes

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.