How do you clear local storage for UI issues for Automation Cloud?
Issue Description
In some scenarios, the Automation Cloud UI may encounter what looks like a problem with your browser cache and not with the platform or UI itself.
Root Cause
Sometimes, the browser is using an incorrect configuration that is stored in Local storage (since this is where the browser stores information such as permissions and the access token), which is causing a mismatch between the UiPath servers and the browser.
Resolution
Clear your browser's local storage by following these steps:
Google Chrome
- Access https://cloud.uipath.com/ in your browser
- Open your Dev Tools
- Under the 'Application' tab, click on Local Storage
- Click on https://cloud.uipath.com
- Right-click and select Clear
- Refresh the page
- Log in again and re-test.
Firefox
- Access https://cloud.uipath.com/ in your browser
- Open the Firefox Web Developer -> Inspector
- Under the 'Storage' tab, click on Local Storage
- Click on https://cloud.uipath.com
- Right-click and select Clear
- Refresh the page
- Log in again and re-test.