Citrix ICA Client Crashes During Robot Execution

Citrix ICA Client Receiver or Citrix Workspace App crashes during execution. Faulting application name: WFICA32.EXE, version: 19.9.0.21, time stamp: 0x5d825954 Faulting module name: VDTWIN.DLL, version: 19.9.0.21, time stamp: 0x5d8258ad

  • Add a delay (10-15 seconds) before the “Wait for CitrixApp to load“ activity. This should provide enough time for wfica32.exe to initialize correctly. And as a fallback add the authentication in a retry scope if the CitrixApp it still fails.
  • As the problem is generated due to incorrect behavior of a Citrix library, this needs to be reported to Citrix.