Chrome extension - error

Hi All,
I have a BOT running in production with 2 users, its been running fine on 1st users machine, when tried on another the BOT is throwing below error:
Cannot communicate with the browser, please check the UiPath extension…

The browser here is Chrome. And the extension is already installed. To my surprise , bot is able to open the browser and then throws the error right after.

Chrome version : 99.0.4844.82 (Official Build) (64-bit)

Can anyone help on this? Thanks in advance

Hi @kaurM ,

I’ve faced this issue before - not sure exactly why it happens but you have to reinstall the extension.
Sometimes, even if the extension is installed, it might be disabled, so could you check if that is the case?

Kind Regards,
Ashwin A.K

Thanks for you response.

I can see the extension enabled. But haven’t tried re-installing. I can surely try that :slight_smile: