Chrome 97 Version issue with UiPath robot 2019.10 version

Help Robot
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1

Hi All,

Yesterday production machines are upgraded to 97.0.4 and our robots stops working and gives the below error while launching the application .

Can any one provide the resolution steps for this issue.

An error appeared while executing ##################
Error message: A command that prompts the user failed because the host program or the command type does not support user interaction. The host was attempting to request confirmation with the following message: The item at C:\Users****\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data has children and the Recurse parameter was not specified. If you continue, all children will be removed with the item. Are you sure you want to continue?
RemoteException wrapping System.Exception: A command that prompts the user failed because the host program or the command type does not support user interaction. The host was attempting to request confirmation with the following message: The item at C:\Users*\AppData\Local\Google\Chrome\User Data\Default\Cache\Cache_Data has children and the Recurse parameter was not specified. If you continue, all children will be removed with the item. Are you sure you want to continue?
at System.Activities.Statements.Throw.Execute(CodeActivityContext context)
at System.Activities.CodeActivity.InternalExecute(ActivityInstance instance, ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.ActivityInstance.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)
at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)

2

Welcome to UiPath Community, Sunny.

This isn’t exactly a fix, but it is a starting point.

  1. Please verify that the Chrome Plugin is still installed and turned on. It is possible that the upgrade changed this.
  2. Try clearing cache (I know. I hate it when this is suggested, but it often works).
3

Hi Bryan , I already tried above steps and it didn’t worked. Any other solution .

4

Is the web page public facing? I could try from here. I have 97.4 and haven’t seen this problem.

Does this work from Developer and only fail from the deployed application?

Have you tried revalidating the selector?

Have you tried with a newer version of the robot? Any chance you can update robot to newer version?

5

This robot is running since march last year and suddenly stopped working with Chrome version 97 . That’s the third party application .

6

Ah! If you don’t have access to the source code, maybe you could revert to older version of Chrome. I’ve done that as a temporary workaround. It isn’t a great long-term solution. You really want the latest security patches.