Assumption: Web Application
whenever the gray-out appareance cannot be derrived from style, class … attributes (also check parent elements from the structures) then we can use the following component (available for Windows, Legacy)
with this we can grab CSS Property Values of an UiElement (Webelement). In your case we would suggest to check for the color property (color = Text Color)
When the application is of different type like Desktop, Java… then let us know the type and the application name