AgentHack submission type
Enterprise Agents
Name
Rohini C
Team name
CERA
Team members
Himanshu Shailesh Nimje, Heena Dhapke, Vedanth Khadke
How many agents do you use
One agent
Industry category in which use case would best fit in (Select up to 2 industries)
Information technology and services
HR
Complexity level
Intermediate
Summary (abstract)
Employees waste hours chasing HR policies, IT answers, or project details—scattered across systems and teams. There’s no smart, central source that just tells you what you need. This inefficiency kills productivity.
What if there was an intelligent assistant that understood your needs and delivered the right answers instantly—via chats, Microsoft Teams or desktop alerts?
Detailed problem statement
In the current system, employees rely heavily on HR, IT, Managers & Colleagues for information related to onboarding, policies, roles, milestones, project details, etc. This information is scattered across databases, SharePoint, Google Drive, and multiple systems in an organization, making it difficult and time-consuming to find.
Easy access is available for specific information, but requires manual search, access and awareness of where to find the same information.
There is no unified system that can intelligently access, interpret, and deliver personalized answers in an organization to an employee based on NLP & Proactive notifications on desktop / Teams.
Detailed solution
We propose CERA [Conversational Enterprise RPA Assistant] a ChatBot Proactive Notifier & Search specialist within an organization to be built using UiPath’s agentic automation. The assistant integrates with internal multiple systems as per seniority and tenurere of the employee. Employees can ask natural language questions, and the UiPath agent will autonomously identify intent, fetch relevant data, and generate contextual responses to mimic ETL (Extract, Transform and Load) methodology as per need & data security. It combines structured and unstructured data processing with UiPath Agents to deliver an intelligent, scalable and proactive support solution that meets enterprise needs.
Demo Video
Expected impact of this automation
The solution will significantly reduce repetitive queries to HR and IT, cut down the time spent searching for information, and improve overall employee experience. By providing quick, accurate, and personalized responses, the assistant will boost productivity and streamline internal processes. It will also enable proactive communication - notifying employees about pending tasks - unlocking the full potential of agentic automation and setting a strong foundation for a smarter and self-serving digital workplace
UiPath products used (select up to 4 items)
UiPath Agent Builder
UiPath Integration Service
UiPath Orchestrator
UiPath Studio
Integration with external technologies
Appian
Agentic solution architecture (file size up to 4 MB)
Sample inputs and outputs for solution execution
Q1. What are the Ui-path based projects?
A: UiPath-based projects include an HR Automation Platform and a Customer Onboarding Workflow.
Q2: What are my skillset and have I done certifications on them?
A: You have skills in Python and Java—with an intermediate level of proficiency in Python and an advanced level in Java. You are certified in both.
Q3: What is the status of my leave?
Your leave application is in a pending state.