Can't sign up into Cloud Orchestrator

Hello everyone,

I’m having issues signing up in platform.uipath.com, I already tried signing in using my Google account, Microsoft account, Linkedin account and also tried signing up using an email but I am always getting this error.

Screenshot (224)

@Jason_Villanueva

Welcome to our Uipath Community.

Delete browser cache and then try once. If its not working then try some other browser and check it once.

1 Like

Hi @lakshman I did what you said but it still is giving me the same error. Are there other ways?
By the way thank you for replying, really appreciate it.

1 Like

@Jason_Villanueva

If you have any other email id then try it and also check once in some other network.

1 Like

@lakshman
I tried singning up using my Yahoo email, then Ui path sent a message to me to verify my email, after verifying my email, I tried logging in but end up on that same error. I can’t log in.

@lakshman please help me with this, thank you!

@loginerror @Pablito

Could you please help @Jason_Villanueva to resolve this issue.

Hi @Jason_Villanueva

If trying out an Incognito mode of any major browser does not work, I would strongly suggest you to create a ticket with our Automation Cloud support here:

The team behind the platform will take it from there and help you resolve your issue :slight_smile:

Hi @lakshman @loginerror thank you for assisting me, really appreciate it.

1 Like

Hi @Jason_Villanueva

Please clear you browser cache and try again.

Please mark as solution if you found useful :slight_smile:

Regards
Roshan

Hello @unknownay
I tried clearing the browser cache and even used different browsers but still getting that same error.

@Jason_Villanueva

Did you attempted using ML extractor or something like that. if you used it more than 50 times in a hour you account will get blocked for sometime.

Please check after few time

Regards
Roshan