Can't select MyInbox in "Build your first automation with StudioX"

I’m doing Build your first automation with StudioX, and I have already completed the google version, but wanted to learn the microsoft version too. When selecting “in emails from” inside of “For each email” and I hover over the MyInbox selection, an error message saying: “Error fetching data - An error occured while trying to initialize the Outlook session. Make sure Outlook is installed on your system! If Outlook is installed this error might be due a corrupt installation. Please repair Office installation” pops up. I have already uninstalled mail and outlooked and reinstalled them. I have also restarted my computer. But this still pops up. I dont know what to do to fix the problem.

Hi @gavin.pierce365

In “Use Desktop Outlook App” select the outlook account and in for each email it will show all the possible folders available in your Outlook app. Refer the image for better understanding. For using these activities you need Outlook app to be installed in your machine. Make sure you download your Outlook app from trusted source and try creating your process flow.

Otherwise you can use Get Outlook Mail Messages and For each activity to read the emails.

Hope it helps!!
Regards,

Hi @gavin.pierce365

Try with other outlook activities, if they work or not.
Try close all the windows and repair the Ms office.

Thank you for the quick response. I tried to change it from the Default Email Account, but when I click on the box to display the drop down menu that would usually appear, nothing drops down. Instead, the box just turns darker gray. I’ve tried to do some other methods but it seem that nothing works.

Hi @gavin.pierce365

Instead of Outlook desktop app try get using Get Outlook Mail Messages activity and output of this will be List(MailMessages). After that you can run a For each loop to iterate through emails and save the emails.

Hope this might help!!
Regards,

Do I have to install a package to find that activity (Get outlook mail messages)? I was not able to find it, nor did it come up when I searched it. I apologize for being so complicated.

Hi @gavin.pierce365

Try these:

  1. Update UiPath and Outlook activities
  2. Confirm that you have a valid Outlook profile set up on your machine.
  3. Close both UiPath Studio and Outlook, then relaunch them and try running the automation again.

Hi @gavin.pierce365

Try using the default account only and please check how many folder were available in your outlook account.

Hope it helps!!

I am also facing the same issue, and I have found its root cause. This is because Outlook is being installed from MS Market Place. Now I am trying to download Outlook for my desktop from some other resource.
Note: You can check from the control panel that Microsoft 360 Package is installed there is no separate Outlook application.