Can't login in studio

[grish]

Hi folks !
since yesterday i can’t launch studio. it says that i need a license, so it shows me this :

• activate Community edition
• activate Stand-alone license
• acquire license from orchestrator (that is what i’ve done)

It says : Could not obtain license. Please check Robot connection to Orchestrator or activate a local license.

So i check on orchestrator and i see that the robot lign is marked as unlicensed (!?) and when i tried to disconnect the robot it says i can’t assign a robot because it was disabled due to insufficient permissions.
Also i found this

what can i do ?

[Palaniyappan (Palaniyappan P)]

hope this would help you @grish

Orchestrator license expired before renewal date

Hey guys @lakshman @123_123 I had the same yesterday. This happened after the update. You can fix it by… In the cloud page, go to services page and get to edit service. Then reallocate the free licenses we have for that service. 2 attended robots 1 unattended And 2 studio named user Then click ok and it will say its updating the service Refresh the page in about 1 min and you are good to go

Cheers

[vishal.kp (vishal)]

This post resolved the issue

Orchestrator license expired before renewal date

Hey guys @lakshman @123_123 I had the same yesterday. This happened after the update. You can fix it by… In the cloud page, go to services page and get to edit service. Then reallocate the free licenses we have for that service. 2 attended robots 1 unattended And 2 studio named user Then click ok and it will say its updating the service Refresh the page in about 1 min and you are good to go

[grish]

thanks guys it worked !
you are really fast and more helpful than the forum from an other rpa software
i posted a question on their forum last week and i am still waiting for the answer xD

[vishal.kp (vishal)]

Cheers buddy