Can't install any packages from Official, Marketplace and nuget.org

Feedback StudioX
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1

Hi please help, I can’t download any packages from Official, Marketplace, Nuget and Orchestrator… I need to install PDF activities

The image shows the "Manage Packages" window of a software application, displaying a loading spinner as it fetches available packages from the "Official" source. (Captioned by AI)
The image shows the "Manage Packages" window of a software application, displaying a loading spinner as it fetches available packages from the "Official" source. (Captioned by AI)893×505 11.3 KB

The image depicts package sources settings in a software interface, showing URLs for "Official," "Marketplace," "Orchestrator Host," and "nuget.org" sources. (Captioned by AI)

3

Hello, in my experience, this happened because UiPath lost the internet connection, which caused a disconnection from Orchestrator. Please check the UiPath Robot/Agent.

4

Hi @flashdrive07

Click on filter option in the Manage Packages window. Uncheck all the options and check only include prerelease option then try to search for the required dependency.

Check the below image for better understanding,

The image shows the "Manage Packages" window in UiPath Studio, highlighting the filter option "Include Prerelease" with a list of available packages for installation. (Captioned by AI)
The image shows the "Manage Packages" window in UiPath Studio, highlighting the filter option "Include Prerelease" with a list of available packages for installation. (Captioned by AI)962×527 148 KB

Hope it helps!!

1 Like
5

@flashdrive07,

This seems an issue of your network firewall. Connect with your network team and get the URL’s whitelisted.

Thanks,
Ashok :slight_smile:

6

image
image784×53 3.69 KB

This is the error…

where can i whitelisted the URL’S ?

7

I tried this but, still same error

image
image784×53 3.69 KB

8

@flashdrive07,

These URL’s you should be whitelisting.

This image displays a configuration screen with various package sources including Official, Marketplace, Orchestrator Host, and a user-defined source "nuget.org" with their respective URLs. (Captioned by AI)
This image displays a configuration screen with various package sources including Official, Marketplace, Orchestrator Host, and a user-defined source "nuget.org" with their respective URLs. (Captioned by AI)756×360 41.6 KB

How/Where to whitelist, it totally depends on the firewall you are using. Here is sample guide to whitelist from Microsoft Defender.

https://answers.microsoft.com/en-us/windows/forum/all/add-ip-address-and-url-to-windows-defender/5a96cd4c-aa36-414d-aa7a-2d14b6a6dc79

Thanks,
Ashok :slight_smile:

9

where can i check this UiPath robot?

10

I already solve this one.
thank you for your replies

11

@flashdrive07,

Kindly share the solution so anyone with similar issue will be benefited.

Thanks,
Ashok :slight_smile:

12

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