Can't fill inn the Robot Key?

robot
tray

#1

I’m trying to connect my robot to Orchestrator, but it is not possible to fill in the robot key or URL?

image


#2

What error you are getting?


#3

Don’t get any erro, the fields are just blank and not “active”


#4

restart your Uirobot.exe and try


#5

Uninstall and install the software, looks like that worked.


#6

I have the same problem. And after uninstall/install the software I still have not information about Robot Key :frowning:

Any idea?


#7

Exit from UiPath Robot… Restart UiPath Robot services… and then try…


#8

Nothing change…empty fields…


#9

Hi,

Are you guys administrator on the machine with the logged in user? It is a requirement to configure UiRobot.
Are you able to access/Edit the file under C:\ProgramData\UiPath\UiPath.settings?

Cheers


#10

yes, i am administrator.


#11

Are the Textboxes just empty or you also cannot enter any text on them?


#12

empty

I provide prtscn, to be clear that we discuss about the same issue. I can put info in fields, but I have not it :frowning:


#13

Alright, so this is the normal functioning state.

This part of the interface is used if you would like to connect a robot to Orchestrator.

You need to provision a robot on the website an enter the Orchestrator URL & the robot that you get out of this process.

Full description under.

Cheers


#14

Thank you! Now everything should be ok…if i will be able to open https://academy2016.uipath.com…yesterday everything was ok. Now “wrong password or user name”. It make me crazy-)


#15

academy2016 is the old Orchestrator training environment, still active, but I recommend using platform.uipath.com, as this is the new one (2018.1).


#16

Thank you! It is working for me now-) I think that UIPATh team should change a person who wrote Training explanation on the web…really, for a beginner, information (study cases) is not completely clear