Cant download uipathRemoteRuntime.msi

Installer(.exe or .msi):UiPathRemoteRuntime.msi

License type(Free, Trial/License code):Free

Studio/Robot version: studio version 19.7.0

Current behavior: request for downloading UiPathRemoteRuntime.msi


Hi everyone:
I have requested for downloading UiPathRemoteRuntime.msi via email last Friday(2019-08-02) and I was informed ‘You will shortly receive an email with the link to download your trial and other instructions.’ But since now(2019-08-05) I don’t receive the email from Uipath.
The question is how i can get the UiPathRemoteRuntime.msi successfully. Thx!

Hi @Traveler_WU,
Welcome to the Community!
With who have you contacted to for runtime msi? Have you checked the spam folder in your mailbox? Please provide ticket number if you have any? I will see what I can do.

Thank you for your reply. I just try to do the Example of RDP Automation in the Studio Guide. The target Remote Desktop machine is one of mine computers. I’ve checked the spam folder. Is there any opportunity that I offer my mail address directly to someone of your support Team and then I can receive the email from you?

Here you have information how to obtain runtime msi: