Cant capture the save print output as

Hi,

So the issue I’m facing while automating is When I use “kill process” activity the ‘save print output as’ is still there but the entire application gets closed. Also, I am unable to use the on element appear, check app state because whenever ‘save print output as’ appears on the screen I am unable to do anything forcing me to click on cancel button.
How can this be done on UiPath click on cancel button without showing up the screen?

Regards,
Jyothi

@Jyothi31,

Use another Use application browser activity and highlight save print dialogue. inside it use click activity to click on the desired button.

Hi,

I cannot capture the screen then how can I use use application/browser? It doesnt work.
any other possible solution to hit the cancel button.

Regards,
Jyothi

@Jyothi31,

Is the popup window from Remote Desktop or where UiPath Studio is not installed?

It is from my local desktop through which I am connecting to RDP, actually thanks for pointing out this because we were thinking it is a pop-up from application installed in RDP. How can i overcome this?

@Jyothi31,

Unchecking this option on your Remote desktop should resolve this issue. Haven’t tried but close your current open session.

Open Remote Desktop client and that screen uncheck Printers and then connect with your credentials.

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Great. Thank you so much. It’s working fine.
Thank you again.

Best Regards,
Jyothi

@Jyothi31,

That’s great! Kindly close the thread by marking my answer as solution. This will be helpful to other community members as well.

1 Like

Hi @ashokkarale ,

But after doing so, By using use application browser and click activities that window is disappearing but then the application is not responding once I turn off the printer’s option.
Does this cause any problem to the rdp application because when the option was turned on “printers” checked box click the application was working fine?

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