Cannot select element in browser (Blackline)

Help
1

Please bear with me as I’m new user.
I’m trying to automate the activities for Blackline processing.
When I use ‘Click’ or any of the functions, I cannot select element as the entire page is highlighted.
I’ve tried other websites and the functions seems to work fine.
I’m using IE.

2

@derrickng99
Welcome to the forum

can you check if for this webpage in IE the protection mode is enabled. For this go to:
IE > Options > Internetoptions > Security

If it is enabled:

  • disable, uncheck protection mode
  • OR add it to trusted sites
  • OR do similar configuration on the relevant zone settings
2 Likes
3

@ppr
Yes! It’s turned on. I’ve turned it off and it’s now working!!!

1 Like
4

@derrickng99
Perfect. Blocked IE can have multiple reasons and there are several threads on it. May I ask you to mark the solving post as solution. So others can benefit from ii when they are searching for solutions. Thanks

1 Like
5

@ppr
Btw, instead of disabling Protected Mode I’ve added Blackline to the list of Trusted sites. It seems to work as well.

6

Yes, on a dev system ticking off is the quick fix.
For a clean Infrastructure configuration adding to trusted site / zone modifications is the recommended way.

Thanks for this valuable feedback

7

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