"Cannot Read Property 'Extensions' Of Null" Error While Updating An Insights certificate

Why am is it not possible to update Insights certificate?

In the older Sisense - supported version of UiPath Insights, while Updating The Insights Certificate, sometimes the following error may be thrown:

This usually occurs if the generated certificate, more specifically - the Signature Algorithm, is not allowed locally on the Insights machine. In such a scenario, basically the webserver does not allow connections to machines to be opened with the said lower signature algorithm. This can be validated by switching the certificate with a one that has a higher algorithm like sha256ECDSA.


  • Generate a fresh certificate that allows connections via the required signature algorithm.

As a temporary workaround, consider generating a self-signed certificate and pointing the Insights to leverage the same until the correct certificate is obtained.