Hello there,
I still having issues logging into orchestrator via the mobile app.
The error is there were no objects in response
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Hi,
The same problem is reported in another topic. It might be UiPath side issue…
Regards,
Do you know when will they fix this issue? Its been happening for more than 3 days.
Unfortunately, I’m not sure about it. It may be better to contact with UiPath support in your customer portal if you use Enterprise license.
Hi Jordan!
I have same issue with my IPhone IOS and im logging in with my Microsoft account. Do you also use Microsoft account?
Kind regards,
Anders
HI @jordan.c @anders.larsson @Rafael_Barbosa_Peixoto @TATSUSHI_FUKUSHIMA_JP_TYO
I have moved this topic to Feedback - Orchestrator category. If you all have the same problem, please vote for this topic.
Regards,
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No, i use the email address to login. Have you logged a ticket to UiPath?
Aha, ok. Then it seems to be UiPath related I guess. I will log a ticket to UiPath.
I got this info from UiPath support:
Regarding this error, it is a known issue caused by a regression from another service, which cannot be reverted. After discussions with our engineering/product teams, they concluded that it cannot be fixed at the moment due to the following blockers:
- No bandwidth from engineers
- No resources
- No QA support
- Ensuring iOS is functional with the latest iOS SDK
- Ensuring 3rd party libraries are compatible with the latest Android API
- Security scans and subsequent fixes
We apologize for this, but the future of the mobile app is currently uncertain. Once they come to a decision, they will be updating the docs . There is an existing TIF (Trends, Issues, Feedback) Jira concerning the future of mobile apps, and I will add your company to the list of affected customers.
I’m sorry that I can’t provide a solution for this issue.
I’m sorry that I can’t provide a solution for this issue at the moment.
Let me know if you have any questions and if we can close the support case.
OMG. I thought UiPath is public listed company. 
This is ridiculous and unacceptable. I rely on the app a lot to manage a large enterprise organisation. We pay a huge amount for licensing, how can they not have a functioning app anymore?
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I agree. I use it on a Daily basis. Even with a small entity. I Hope a solution is in the pipe. App version not refreshed for more than 2 years. :=(( but many fonctionality very useful.
Strange but I have a connection.
I tried to logon using not the cloud account, by entering my work details, this flagged up to be cloud access, I clicked ok, then at the bottom of that screen, I selected other ways to logon, Cloud. it asked for my details again and logged in.
Good news. I can now login to UiPath Mobile App. They might have fixed the issue.