Cannot find the UI element corresponding to this selector after executing windows update

Installer(.exe or .msi):Windows sever 2016 and install KB4093119/KB4093137/KB4035631/KB3199986

License type(Free, Trial/License code):Free, Trial

Studio/Robot version: v2017

Current behavior: usually robot can run smoothly, but today when we execute windows update ,robot can not find the UI element corresponding to this selector

Screenshot:

CostTiptopLogin has thrown an exception
Source: password
Message: Cannot find the UI element corresponding to this selector:
Exception Type: SelectorNotFoundException
UiPath.Core.SelectorNotFoundException: Cannot find the UI element corresponding to this selector: —> System.Runtime.InteropServices.COMException: Cannot find the UI element corresponding to this selector:
at UiPath.UiNodeClass.FindFirst(UiFindScope scope, String nodeID)
at UiPath.Core.UiElement.FindFirst(FindScope scope, Selector selector)
— End of inner exception stack trace —
at UiPath.Core.Activities.TaskAsyncCodeActivity`1.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at 2018-4-17System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

May be netterm.exe failed to launch due to dependencies with windows versions @tinghui

@tinghui

Hi, were you ever able to solve this? We are also having problems with the robot not finding selectors after we installed windows updates for this month.

regards,
JAD

Sometimes Updating Windows breaks the registry key that UiPath uses.
You can find out about the fix here.