Just to add details, here are the things we tried to troubleshoot the issue:
- Opened studio and updated the activities/packages – didn’t work
- Copied all the activities and packages in the QA machine which is working during testing but still encountering the same error when bot is initiated
- Deleted everything in the package folder so it can be re-download when bot is run but same issue (based on Cannot create unknown type - V2018.2.3 Onwards - Troubleshooting steps)
However, if I open studio and run the bot (queue and processor bot) directly from studio, it is working fine as expected. Which leads me to believe that problem lies with orchestrator. So…
- I disconnected the bot and reconnected it once again in orchestrator – not successful
- Re-published the package but same issue.
We are only getting this problem when run is initiated via robot or orchestrator. Any fix on this issue?