Cannot connect to Orchestrator in Enterprise Trial

[Kanak_Jain]

Hello,
I have already created a machine and have tried connecting using the machine key provided. It gives me the below error.
Error: Connected to Orchestrator. Unable to retrieve a license (please contact your IT department)

Please let me know what is wrong and the steps to rectify it.

[Gokul001 (Gokul Balaji)]

Hi @Kanak_Jain

Welcome to UiPath community

Check out the thread

Connected to orchestrator, but unable to retrieve the license

Hi @opkushwaha999 Login to Orchestrator, Click on Tenants → Choose your tenant and click on this icon as highlighted [image] The below window appears, [image] Allocated the licenses accordingly. [UiPath Orchestrator New Version (2022) | By Rakesh] [Apollo Design UiPath | The New Orchestrator Design | Connect Your First Robot]

Regards
Gokul

[Tapan_Behera1 (Tapan Behera)]

Hi @Kanak_Jain

Go the the Admin section and check how many license are active