"Cannot communicate with the browser" after 10hrs in a long running job

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1

Hi

I have a workflow that is bulk processing a large list of items where a browser is opened and closed for each of those items being processed.
Everything works perfectly fine for about 10 hours, after which I receive an error “Cannot communicate with the browser, please check the UiPath extension.” on an Open Browser activity.
I have run this process several times, and this generally happens after 9-10 hours of runtime.
Any comments and feedback on how to go about resolving the issue are appreciated.

Update: Browser used is Chrome Version 86.0.4240.183

Thanks!
Jon Andri

2

@JonAndri

Can you tell me which browser you are using and the version of the browser?

Thanks

3

Of course, I’m using Chrome Version 86.0.4240.183

4

@JonAndri

Nice, Can you try installing it using command prompt and install it globally, For instructions, check below documentation

Hope this may helps you

Thanks

5

Thanks, I’ll try it out. Just need to find myself admin privilege first :slight_smile:

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6

Hi @JonAndri

Did you have any luck fixing this issue for yourself? If not, feel free to provide more details :slight_smile: (like your Studio version).

It might be worth making a screenshot of the screen at the time of the crash as well.

7

Hi @loginerror

The process actually hasn’t been run again since November so I’m not sure :slight_smile:
There might be a reason to run it again soon though. I’ll send an update if we do.

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