"Cannot communicate with browser"

Encountering a “Cannot communicate with browser” error after starting App/Web Recorder (and after waiting a long time for Collecting Target Information dialog to disappear). Browser extension for Firefox is installed and enabled.

Any help resolving is appreciated. Thanks.

seems a issue related to browser. Did you restart the browser after installing the extension?

Yes I did.



Check below documentation for your reference

Also check the version of the Firefox according to the documentation

Hope this may help you