Cannot Approve Any Automation Idea In Automation Hub / Connect Enterprise

[system]

Resolution when it is not possible to approve any automation idea in Connect Enterprise?

Root Cause: The Connect Enterprise web app makes API calls to perform CRUD operations. Generally, when the machine is connected to an organization’s network which is secure, it blocks all the requests / responses to / from unknown sources.


Resolution: Whitelist the custom domain IP assigned in Azure App service

• Connect Enterprise public IP: 52.136.224.90

If whitelisting above IP does not work or the Infrastructure needs a FQDN to be whitelisted instead of IP, then either

• Whitelist the CNAME - http://automation-hub.uipath.com/

or

• Whitelist IP ranges used by CloudFlare found in https://www.cloudflare.com/ips/

All the traffic is handled via CloudFlare - When an automation idea is being approved, the traffic is flown through a CloudFlare IP before reaching the app.