How to edit Robot Units at the tenant level on Cloud Orchestrator?
Issue Description: Unable to edit the Robot Units (RUs) field in Cloud Orchestrator under Admin - Tenant or Licenses tabs. All other fields can be edited and the license values can be changed, however, the RU field is the only one that cannot.
Root Cause: This issue occurs when the Robot Units (RUs) have been reduced (e.g. from 10000 to 6000) on the current license code. This can be verified in BooN.
Workaround:
- Disable the tenant(Cloud portal -> Admin -> Tenant -> Settings). Now all licenses associated with it should be released.
- Re-enable the tenant
- Edit the licenses with the desired number (change from 0 to the desired number) .