Cannot add users to Automation Hub

Description

Hello, I’m trying to add users to my Automation Hub instance. However, when I add a new user, it seems to be checking the existing directory, and doesn’t allow me to add a new one. In addition, the upload CSV option is not available. Please advise.

Link

Date

2025-06-18

Related UiPath products

Automation Hub

@Nikola.Pickens

Welcome to the community

What authentication do you have?

Cheers

Hi @Nikola.Pickens
Welcome to UiPath,

If automation hub is connected to Azure AD or Active Directory, it only allows adding users that already exist in that directory. That’s why you can’t add completely new users manually.

If helpful, mark as solution. Happy automation with UiPath