Can’t Login To Orchestrator Mobile App on iOS - Error: No Objects in Response

Help Orchestrator Mobile
1

HI, I having issues logging to UiPath [Orchestrator] IOS App. I login via Microsoft account, but when orchestrator should be started an error is thrown saying “There were no objects in this response.” I have used this app for a long time and no issue before.

Would anyone know how I can resolve this?

2

Estou com o mesmo problema. Abri um chamado com o suporte mas recebi uma resposta genérica que não me retornou uma previsão para solução.
O app é muito utilizado e a ausência dele trará problemas para a governança.

3

FYI

The same issue is reported in another topics in recent days. Perhaps, it’s UiPath side matter. It may be good to raise a bug report.

Regards,

4

I got this info from UiPath support:

Regarding this error, it is a known issue caused by a regression from another service, which cannot be reverted. After discussions with our engineering/product teams, they concluded that it cannot be fixed at the moment due to the following blockers:

  • No bandwidth from engineers
  • No resources
  • No QA support
  • Ensuring iOS is functional with the latest iOS SDK
  • Ensuring 3rd party libraries are compatible with the latest Android API
  • Security scans and subsequent fixes

We apologize for this, but the future of the mobile app is currently uncertain. Once they come to a decision, they will be updating the docs . There is an existing TIF (Trends, Issues, Feedback) Jira concerning the future of mobile apps, and I will add your company to the list of affected customers.
I’m sorry that I can’t provide a solution for this issue.

I’m sorry that I can’t provide a solution for this issue at the moment.

Let me know if you have any questions and if we can close the support case.

5

Now it works again at IOS - mobile app for orchestrator on IOS.

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6

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