A developer created a process to capture caller data from a Call Center application. The process is designed to help a Call Center employee enter details about a call into an Excel sheet. For instance, when a Call Center employee receives an incoming call, the employee starts the attended robot. The robot performs the following tasks:
- Scrapes the structured data from the application
- Performs data manipulation to match and format the data
- Writes the formatted data into the Excel sheet
- Sends a Microsoft Outlook email with the Excel sheet attached
Which workflow activity requires modifications to some of the properties’ default values to ensure this process runs in the background?
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Send Outlook Mail Message
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